Privacy Policy

Your privacy matters to us. This policy explains what information we collect, why we collect it, and how we keep it safe when you use our app.

1. Information We Collect

When you use our app, we may ask for certain details to help us serve you better, including:

• Your name
• Email address
• Phone number
• Address
• Photos (only if you choose to upload them)
• Location information
• Payment details
• Gender

We only collect what is necessary for the app to function properly.

2. Why We Collect This Information

We collect your information to:

• Create and manage your account
• Communicate with you about appointments, services, or updates
• Provide our services smoothly and accurately
• Process payments securely
• Verify your details when required
• Offer a better, more personalised experience

3. How We Use Your Data

Your information is used to:

• Deliver our services effectively
• Complete transactions and bookings
• Respond to your questions or support requests
• Improve our app, services, and user experience
• Send important notifications, reminders, or confirmations

We do not sell your personal data.

4. Keeping Your Data Safe

We take data protection seriously. Your information is stored securely using:

• Encrypted systems
• Secure servers
• Limited access only to authorised personnel

We regularly review our security practices to keep your data protected.

5. Third-Party Services

To run our app smoothly, we may use trusted third-party services such as:

• Payment gateways
• Analytics tools
• SMS and email communication services
• Apple and Google services

These services only receive the information needed to perform their function and follow their own privacy policies.

6. Your Rights

You’re always in control of your data. You can:

• Ask to view your personal information
• Request corrections if something is wrong
• Ask us to delete your data
• Request permanent account deletion

Just reach out to us using the contact details below.

7. Contact Us

If you have any questions about your data or privacy, you can contact us at:
Email: welona1234@gmail.com

8. Changes to This Policy

We may update this policy from time to time. If we do, we’ll let you know through the app or by email. Continuing to use the app means you agree to the updated policy.

Are you ready for your transformation?

Welona is an ISO-certified organization that holds the standard of quality service to clients high. Our team of highly experienced staff and skincare specialists are well-trained to cater to every possible condition.

Welona Businesses

Welona Thiruvanmiyur

SMS building, 2nd Floor,and, 163, Lattice Brg Rd, above Sony Center, Opposite to LB road Bus Depot, Thiruvanmiyur, Chennai, Tamil Nadu 600041

WELONA T-NAGAR

Welona Health care pvt ltd
Sai Krupa New No.5, Old No.3 Thanikachalam Road, 1st floor T.Nagar, Chennai-600 017. Tamil Nadu.

WELONA ANNA NAGAR

West Woods Building, Old No. Y-205, New No. 32 1st Floor, 5th Ave, Anna Nagar West, Chennai, Tamil Nadu 600040